At Magic Meadow, we are committed to offering high-quality bathroom faucets and ensuring complete customer satisfaction. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased from our store.

1. Warranty Coverage

We provide a 1-year limited warranty on most faucet products unless otherwise stated. This warranty covers defects in materials and workmanship under normal residential use and proper installation.

Note: Warranty coverage may vary based on the specific product. Please refer to the individual product page for any special terms.

2. Warranty Period

The warranty is valid for one (1) year from the date of purchase.

3. Warranty Claims

To initiate a warranty claim, please follow these steps:

Step 1 – Contact Us:
Email us at support@magicmeadow.site or call +1 469 288 3716.

Step 2 – Provide Details:
Include your order number, product name, a clear description of the issue, and photos or videos, if applicable.

Step 3 – Return Authorization:
If your claim meets the warranty criteria, we will send you instructions for returning the product for inspection, repair, or replacement.

4. Exclusions

This warranty does not cover:

  • Damage caused by improper installation, misuse, accidents, or neglect
  • Normal wear and tear
  • Alterations or unauthorized repairs
  • Products purchased from unauthorized sellers
  • Cosmetic issues that do not affect functionality

 

5. Limitation of Liability

Our liability under this warranty is limited solely to the repair or replacement of the defective product. Magic Meadow will not be held responsible for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.

6. Contact Information

For warranty claims or related inquiries, please contact us:

Magic Meadow
Address: 1005 Jessica Dr, Bardstown, KY 40004
Phone: +1 469 288 3716
Email: support@magicmeadow.site